The Touch Detailing
●●●●○ 4.3 · 34 reviewsRanked 59th of 60 detailers in Charlotte, NC
The Touch Detailing, conveniently located within the South Park Mall parking garage in Charlotte, NC, is frequently praised for its professional and friendly staff, efficient service, and ability to leave vehicles looking 'like new' with a glossy exterior and spotless interior. Many customers highlight the convenience of dropping off their car while shopping. However, a minority of reviews indicate inconsistencies in the thoroughness of the detailing, with some customers reporting missed spots or feeling that the service did not meet their expectations for a comprehensive detail.
What customers praise
- Exceptional customer service and professional staff
- Convenient drop-off and pick-up while shopping
- Attention to specific interior details (e.g., cup holders, door trim)
- Timely and efficient service delivery
Things to consider
- Inconsistent thoroughness in cleaning, with some customers reporting significant areas missed or feeling the service was incomplete.
- Not always meeting high expectations for comprehensive detailing, particularly regarding specific tasks like cleaning mats with soap or addressing all spots.
Specialties
Best for: Customers seeking convenient and efficient car detailing while visiting South Park Mall, who appreciate professional service and a generally 'like-new' finish.
Services offered
Location & Google reviews
Business details
| Phone | (843) 868-2412 |
|---|---|
| Address | Lower Level Garage, 4400 Sharon Rd, Charlotte, North Carolina, 28211 |
| Location | Charlotte, North Carolina |
| Map | View on Google Maps |
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This profile summarizes themes from 8+ public customer reviews. TopDetailers does not republish individual reviews. Rankings are independent and cannot be purchased — see our methodology.