Lopez Auto Detail

Have used Lopez for years each time I return on leave with great results. I made an 830 appointment this morning and arrived on time. Another vehicle was in the parking lot not in the wash bay. I dropped off my car and walked to the store for a soda. When I walked back by I see the other vehicle being washed and not mine. I asked about this and was dismissively waved away "it's okay." The Lopez continues to wash the vehicle for 4 -5 minutes ignoring my attempts to discuss further. I took out my phone and continued to attempt to get his attention and ask why my vehicle wasn't being washed at my appointment time. He tried to snatch my phone away from me and became aggressive and threatening. I took my car and left. Don't continue business was with this shop. It's used to be really friendly and happy with all the kids working there. It's unrecognizable now.

11/7/2024