Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. By using TopDetailers.com, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

This Website is operated by Rupe Enterprises LLC, a limited liability company based in the state of Washington, USA.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

3. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we use the information we collect to:

• Operate and Maintain Our Service: To create and manage detailer listings, facilitate communication between car owners and detailers, and process quote requests
• Facilitate Connections: To share a car owner's request details with the specific detailer(s) they choose to contact, enabling the detailer to provide an accurate quote and service
• Improve Our Website: To analyze usage and trends to improve the Website's functionality, content, and user experience
• Communicate with You: To respond to your comments, questions, and support requests. We may also send you administrative emails, such as security alerts, updates to our policies, or booking confirmations
• Marketing and Promotions: With your consent, we may send you newsletters, promotional materials, and other information about TopDetailers.com. You may opt-out of receiving any, or all, of these marketing communications from us by following the unsubscribe link in our emails
• Enforce Our Terms and Policies: To prevent fraudulent activity, enforce our Terms of Service, and comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations as follows:

• With Professional Detailers: When a car owner submits a quote request form for a specific detailer, we will share the information provided in that form (including your name, contact details, and vehicle information) directly with that detailer so they can respond to your request
• With the Public: Information in a professional detailer's profile (such as business name, address, services offered, and portfolio photos) is publicly visible on the Website for car owners to view and evaluate
• With Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including website hosting, data analysis, email delivery, customer service, and marketing assistance
• By Law or to Protect Rights: We may disclose your information if we believe the release of information is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of Rupe Enterprises LLC, our users, or others
• Business Transfers: In the event of a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred to the new entity as part of that transaction

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We utilize technologies like Secure Sockets Layer (SSL) to encrypt data during transmission. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. We use them to:

• Understand and save user's preferences for future visits
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future
• Track advertisements

We may also use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase our Service's functionality.

7. Third-Party Websites

The Website may contain links to third-party websites and applications of interest, including detailers' own websites, social media pages, and advertisements, that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

8. Children's Privacy

Our Website is not intended for or directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

• Access and Correction: You may review and change the information in your detailer account at any time by logging into your account settings
• Opt-Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the information provided below
• Data Deletion: You may request the deletion of your personal information. Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or when required by law

To exercise these rights, please contact us at the email address provided in the "Contact Us" section.

10. Content Disclaimer

The content provided on TopDetailers.com, including blog posts, articles, and guides, is for informational purposes only. It does not constitute professional advice. We make no representations as to the accuracy, completeness, or suitability of this information. Rupe Enterprises LLC will not be liable for any errors or omissions in this information nor for the availability of this information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by it.