Wash n' Go

I originally posted a negative review because I took my car through the Deluxe Wash ($20), got home, and saw that there were still bugs stuck to the front bumper, bird poop on the hood, and some dirty spots that were missed. Within 24 hours of posting my review, Jordan reached out and asked me to come back in so they can take care of it. I did and Darren and Jorge went over the issues with me. They said the dead bugs and missed spots were on them, and they took my car and washed, dried it, and even did a bit of detailing, then brought it to me and we went over everything. That was so nice of them! However, the bird poop on the hood and roof is a much bigger issue because it was left for too long and it burned through the clearcoat and is now into the paint. Darren said it depends on the species of bird and what they eat - seabird poop can eat through to the paint in 24 hours. He said I should treat the bird poop within 24 hours by wetting a paper towel with water, lay it over the poop, let it sit for a few minutes, and then wipe it off. I will now start doing this everyday! I told him I am going to apply sealant to my car and he gave me lots of advice on how/when/how often to do it. I really appreciate being able to learn how to take care of my car from people who are experts! I would definitely take my car back here. Darren said to always check your car right after it goes through the wash, while you are still at the car wash so that if you see any issues, you can bring it up with them and they can address it right away.

9/30/2024