Gleam Car Wash

I recently brought two cars and spent $100, expecting a thorough and professional cleaning. Unfortunately, the results fell far short of my expectations. Both vehicles still had dirt, streaks on the windows, and spots on the exterior. The interiors were barely cleaned, with dust and debris left behind in the crevices and cupholders. To their credit, the manager did try to address my concerns when I pointed them out. They had a staff member go over some of the missed areas again, but the effort just wasn't enough to justify the price I paid. Despite their willingness to help, the final result still felt rushed and lacked the attention to detail I expected for $100. I appreciate the manager's attempt to make things right, but the overall experience left me disappointed. For the amount charged, I believe customers deserve a much higher standard of service. Unfortunately, I won't be returning. One of the workers was extremely rude extremely unprofessional one of the other managers was unprofessional. Also, he really wasn't caring about my concern. I give all the credit to the manager with the glasses curly hair. He did try to fix the issue unfortunately, it started off wrong..I would like a full refund. The service was not provided the other vehicle 2024. They left the math super wet and I don't even want to start with that vehicle a Different story. Nobody was rude to your staff. Your staff was rude to me first of all, and you are so rude all your reviews. You can't take any accountability. This won't be the last you hear of me. Let me just tell you that right now I am not one and I met the trash. I was actually cleaning out the trash. My vehicle was not as bad. I had a bit of trash and that's what I apologize for and they left the trash to the side and that's OK. My vehicle was not disgusting. you have a disgusting attitude. and this won't be the last of me. you should be more respectful to customers, and you should be more respectful and accountable on answering these reviews. I am not the only one on here.

11/14/2024