Stillhorse RV Boat Auto LLC

Cannot reccommend this shop. I used this shop last year and the only issue that I had was they killed my truck battery but generally did a good job. This year I brought my truck back (Ford F350) for a detail job and I had nothing but issues. The cleanest part of the truck was under the hood (I didn't ask for) which they upcharged me for, and the interior of the truck (which I wanted clean) was not even close to clean - it looked like a quick vacuum job. The missed things like the driver/passenger seat tracks, driver/passenger seat headrests, stuck on food debris in the backseat from my toddler, missed the rubber window seal along the backseat, missed vacuuming between the seats in the front where the sides meet, didn't hit the door handles on the inside where fingers touch, left sap on the exterior of my paint, didn't wash the truck bed so it was still full of debris/dirt/sap, did not wash the tire rims I could still wipe dirt off with my fingers, "washed/waxed" the truck but left haze and smears, failed to wash the floor mats, and once again left me with a dead battery. So $416 later for a bad detail job and a dead battery, I was promised by Charley the floor manager that the owner would give me a partial reimbursement on my card (its been a week and she won't call me back), and while they did offer to fix it by redoing the job, I'm still not happy with the lack of professionalism. The redo, which only took them an hour, was not a complete redo, they only addressed what I showed them, and my truck still doesn't look like it was "detailed" by professionals. This shop needs to be honest - they sell tires, and leave it at that. I could've done a better job for less the time, no dead battery and much cheaper, at a drive in carwash with a vacuum by myself.

4/7/2023