KSL Services, LLC

I had to bring my truck back twice to have a few windows redone. The first time I brought it back was because there was some kind of contaminant on the front driver window and the rear window was miss cut and it was visible that someone attempted to just Sharpie in on the glass and in the process they got sharpie on my ceiling of my truck. It was noticeable that they only attempted to pull back the tint and clean the contaminants that were behind the film and lay it back over the window without actually replacing the film, which I found unacceptable because you could still see the smudge on the film where the contaminant was. Although they were able to get the sharpie out of the ceiling, the tint on the rear window have gotten scratched in the process and tape was put on over the area that was miss cut. The second time I brought it around there was no issue in replacing the front driver window tint and the rear window tint, which are holding up nicely after 4days. Attached are picture of the scratch left after cleaning the sharpie and the tape that was put over the area were the tint was miss cut.

5/3/2021