Rahal Paint Protection

Very disappointed with this business. Took my new vehicle to get the front 3 windows tinted. After waiting for 3 hours I finally asked one of the sales reps what the estimated remaining wait time was. He said "we are bringing it around". I waited for anther 45 minutes and checked back in with the rep. He stated they were "having problems with the windshield" and allegedly not getting their "piece to fit right", so the windshield was not completed after a 3 hour wait. Both the driver and passenger side windows received their tint but the driver side window showed a mis alignment after I opened my window 5 days later. I returned to have the windshield done and the driver side window fixed not imagining that the same issue would occur. After 3.5 hours I asked for a status update on my vehicle at which point the sales rep stated that they were "having issues installing the window tint on the Audi windshields.." So again the windshield was not done BUT when the tech handed off my vehicle he stated "the last car I was working on gave me a lot of issues so I didn't get to your car.." The driver side tint has visible bubbling at the base of the window so the initial issue was made worse and the company has their employees lie to customers about what is and is not done on their vehicles. Please take your vehicle someplace else and avoid this circus!

3/28/2025