Southern Indiana Dent

My experience with Southern Indiana dent repair occurred around August - September 2022, my car was brought into VOELZ body shop in Columbus Indiana. My car had gone through the hail storm we got a month or so prior. The quote was for 4700 and some change. I don't know how much of what happened was VOELZ fault or southern Indiana dent repairs fault. When I went to pick up the car. It was covered in little black spots that felt like some kind of puddy. It had what looked to be pencil marks all over it. Some pencil markings were black, while others were blue. There were obvious places where something had been suctioned to the car,(my guess is some kind of light). In some places it looked like they had just ran water on the car to try to get the blue pencil off, but it was just ran all over the paint. I was told by the owner of VOELZ that the car came in exactly like this and that was the way it is. I personally didn't feel like I was being unreasonable.I understand that they have to mark a car up to identify dents. I just wanted the car at least to be washed off. VOELZ contacted Southern Indiana dent repair, as I was told, the owner came out and washed and buffed the car. I didn't think it was necessary to buff the car because i had already done a paint correction on the car at home. After I was contacted and told I "was done a favor by have the extra work performed", I picked up the car, frustrated, and brought it home. I was sad to see, once I got home, there a couple holes drilled in the car. One in the hood and one in the quarter panel. Not plugged, every hole that was used for access was scratched and deformed. I was tired of the back and forth at this point and just put the vehicle on the back burner, it stressed me out to look at the car knowing that all this work and it still isn't right. I don't think I will ever do business with either place again. I would be very wary of doing business. And make sure you do more than just glance at the work performed.

7/12/2024