Car Craft Auto Body Oakville
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About Car Craft Auto Body Oakville in St. Louis, Missouri
Car Craft is an auto body shop in Oakville, MO. Whether you were in a fender bender or you have paint defects caused by ...
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Car Craft Auto Body Oakville Services
- Auto body shop
- Auto glass repair service
- Auto glass shop
- Auto repair shop
- Brake shop
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Car Craft Auto Body Oakville Customer Review
If I could give this place no stars I would. We took Mercedes Sprinter Van to get fixed after a car accident where someone hit him from the back. We mainly dealt with Charlie Loar their manager, who never checks his employees work. We had to go up there four different times after they said the vehicle was fixed but wasn't after inspection. They missed the cracked lights, cracked side panel, the crooked doors, curved striker plate, and broken door seal. For example, they literally left a huge cap between the doors on one side and the doors were crooked and you could stick your finger in the gap they left. How is that fixed and ready to go? We literally had to ask them to fix certain parts when it was clear it was caused from being hit from the back in the car accident. The car was not in any accidents before this. We were very patient but each time we came back it was like they just tried to straighten a part and made it worse ..versus getting a new part. They even ordered the top cover of the back step and didn't buy the metal attached piece underneath and tried telling us that's how the part comes and the vehicle was ready. The cover literally had holes to be attached to the sturdy metal piece. It was insane. At the end, they broke off and loosen a the striker plate bc they were too lazy to buy the part. They didn't install the metal step bc it came with a hitch and they said they can't install both even though my car had both. What truck or van doesn't come with a step and hitch? How are you not going to return my car the way it was before the accident? I've never met a body shop that does this. They didn't even want to deem the cracked lights that are above the broken bumper a part of the accident. A car literally hit my vehicle and went under and lift my bumper off and cracked the lights above... I've fixed many cars post an accident and the body shop always provided great service and communication and fixed everything especially in the area it was hit in. At the end he got frustrated, tried to start a fight, and cussed at my dad. This is very unprofessional especially with how patient we were with this shop. I will never go back here and will get my car fixed the right away. See attached photos of how they asked me to pick up my finished vehicle without attaching the whole step. Run and go somewhere else. This place is not a body shop.
10/3/2024
Reviews are from external sources.
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Car Craft Auto Body Oakville Service Menu & Pricing
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Location & Hours
Car Craft Auto Body Oakville
3900 Lemay Ferry Rd, St. Louis, Missouri, 63125
Business Hours
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