The Detail Shop - Auto Detailing Services

UPDATE: Justin reached out to me and explained the lack of communication experienced. Offered a discount for the headache caused, and reassured me his cooperation in getting my deposit on the initial appointment. I was not scammed as I had originally feared. I appreciated his honesty and offer of discount on services given the unfortunate circumstance. I would consider making an appointment with The Detail Shop again, and offering them a second chance. ORIGINAL REVIEW: If 0 stars were an option, I'd choose that. Made my appointment far out because of my availability. 2 weeks prior to the appointment I wanted to cancel, left a few voicemails with no response from their team. Drove up to their location (as per Google Maps), they're not there! Even UPS left a "sorry we missed you" sticker on the door, for them specifically. So they left quickly and quietly. I could not reach Justin, or anyone else for that matter, to receive my deposit back and confirm cancellation. Scam!

9/15/2024