A Plus Auto Inc

Friend of mine needed her exhaust repaired after hitting a manhole cover on a road under construction and left her car here to be repaired. He called her back with a quote for $350 to weld in a pipe 6 inches long between the resonator and catalytic converter. So she asked him to secure it for her so that it wouldn't end up dragging. Couldn't even do that properly. $80 for a $20 band clamp and 5 minutes of work. How you gonna secure exhaust pipe of two different sizes with a band clamp? I called to talk to him to see if he could do a better job securing it. I mean auto parts stores sell these special exhaust hangers thingies... He told me if I wanted to talk to him that I should come to the shop and he hung up on me. I tried to stop by when I was making a pickup around the corner from him but his doors are locked because of his dogs. Was told by someone else that I needed to call him and he'll come out. I tried calling him but he blocked my number. When I tried calling from private, he didn't answer. Can't say I didn't try to resolve the situation before leaving a bad review. Idk about him but I wouldn't want a bad review left for my business over a $80 job I know I didn't do properly. If you can't do it right then don't do it at all. It's obvious He doesn't take pride in his work otherwise work like this wouldn't leave his garage. What he doesn't realize is that bad reviews cost him money and it's a lot more than $80. How he responds to bad reviews says a lot. He'd rather argue and deny the customer ever existed than to try and resolv the matter. She had to take it to another shop and in 15 minutes they welded in a piece of exhaust pipe which both secured it and sealed it from leaking. It didn't cost her anywhere near $350. Didn't even charge her $80. That place earned not just one customer for life but two.

5/15/2023