Transit Car Wash

Worst place ever!! I hate writing bad reviews about local businesses, but stay far far away from their car wash. This is the first time I have ever used their car wash and it ripped my antenna cover off. They got the cover out of the car wash. I asked them about claims and was told to go see the manager. I walked over to him and his response was "it looks like it was previously broken and it's scuffed" (umm yeh it's scuffed because it was ripped off and blown on the floor), I said "look at my car do you think I would try to scam you out of a couple hundred bucks?" He then proceeded to tell me " it's an inferior part from Gm and we have had issues before and we will superglue it for you or how about taping it?" That's not the right answer, If this is a known issue put up a sign! Needless to say I just ordered $150 part and I now I have to have it painted. I get it stuff happens at least split it with me I am not unreasonable, my car has 22,000 miles on it, I should've used the newer touchless wash like I always have with no issues! if I could give them zero stars I would. If they damage your car, they are not gonna help you nor are they willing to stand behind their establishment. This is the worst customer service I ever experienced in my life. I work for General Motors as well as I am a veteran and will let everybody know this is the type of treatment you will get at this establishment.

8/18/2024