Edge Express Car Wash - Full Service & Detailing Location

I am very disappointed with the service I received at Edge Express Durham. I was clear to the lady in charge that I needed my dashboard cleaned, and the back seat where the car seats were to be cleaned. I paid for full-service hot wax and tire shine. I went through the exterior car wash. After that, I went for the full service, I unbuckled both car seats so they could clean under, did they clean under? NO Was my dashboard wiped? NO. My cup holder still has crumbs. I don't understand what I paid for. I could've just done the drive-in car wash. I don't like leaving negative comments but after paying 38.49 I'm very upset. I am not interested in going back again but I would very much like to know how to process a refund because this is unacceptable. I guess 2 stars for the drive-in carwash.

3/10/2025