F & I Detailing USA (PPF, Ceramic Coatings, Window Tinting)

We purchased the lifetime ceramic coating for our truck. We was told at the time we purchased ($1500) it that if we had to have any body work completed on the truck and it needed the ceramic coating put back on, it would be covered. Today I called to get the ceramic coated put back on the truck since we got some scratches from the hurricane and had to have it buffed out. I spoke with "Chris" who informed me this was not the situation? Then what does lifetime mean? I do remember asking when we had this put on if we had a accident and had to replace a fender or anything would we have to pay to get ceramic coating again and we was told no. I just hate being told something then when you need them to hold up to what they tell you, the customer support is not there!!!! Update-Mike called me back and honored this!!! Thank you Mike for making this right!!!!

11/19/2024