Squeaky Klean Auto Details & Services

I have used this service many times before and it has been worth it, however last time they left a gel/compound on my clock glass. When I took my car in this time I mentioned 3 specific spots in my car that I really wanted detailed. I arrive at the end of the day and none of them were taken care of. The stain on my seat was roughly gone over. I put a paper slip on it and brown sludge came up. Also the easily removed stain on seatbelt was not touched and the glass was barely worked on. I spoke to the owners wife and she was highly annoyed and did not treat me well when I politely brought the issues up. She and a detailer came out, the detailer did what he could with the belt nicely, but she was trying to talk down to me and say the film was only on the inside of the glass, when I mentioned I could feel the texture she quickly noticed the majority of it was external and continued to wipe. She got a lot more off, but hid the fact that I was right. The photos below by no means show how bad it is in person, extremely disappointing. She was not courteous or apologetic. They have lost what was once a consistent customer. Addition: just found that they pealed what was just a slightly cracked insignia. I took my car in to look visually pleasing. Now they have permanently negative impacted the look of my car, yet again.

7/15/2023