Reflextionz Car Wash & Detail

DONT RECOMMEND! RUDE AND WORK IS NOT DONE THOROUGHLY! I needed my truck inside cleaned of windshield glass shards. I asked if they could clean the dog seat and other auto accessories. I even had it towed over due to the fact glass was everywhere. Maintenance plus detail, glass, and other is what they charged for $150 + $40. (photo 1) When I picked up the truck I saw they washed the exterior. I thought that was nice. When I paid inside I let them know how worried I was about the glass especially my dogs seat. She told me we vacuum and wiped it down. When I got inside the truck I was not impressed. Photo 2 Steering wheel has chunks on it Photo 3 not even been touched Photo 4 & 5 seats have dirty spots, glass and hair. Photo 6 is my dog seat debris. I took a piece of tape and this came out of it. Even glass. I needed a interior cleaning. I said windshield glass needed to be removed completely. I could have vacuumed and wiped vinyl down. These are just a few pics, the whole interior has areas like this. Last photo showing windshield glass just so you can see what why I needed this cleaned. I was sent a text to pick up my vehicle and even got a call to get my vehicle a couple hours later. There is still glass on seats for sure. I used tape and its coming right up. Please just do a good job on what the customer needs. Update about 30 mins after my posting. Reflextionnz shop guy called, didnt give him name. Argued with me about what im seeing. My photos were taken and timre stamped today! He even said my husband said not to shampoo. I record all calls. He asked can you get all the glass out? Guy asked vacuum thoughly wipe down shine inside. Husband said yes get all glass out. I asked if I bring truck back what can you do to make it better? I was told sorry you feel that way. I leave honest reviews. What kind of service is getting a heated call from a shop saying im wrong?

7/19/2023