Ray's Detail Express

I've used Rays in the past to detail my cars. All other times the service has been on point. Beautiful results, great communication. They even were able to get crayon off my headliner...something the dealership had no idea how to remove. Alas this current experience was memorable in terms of lack of positive experience, meaning treat others how you would like to be treated.I am paying for a service and that also includes positive human interaction. If you feel I have misrepresented the condition of my car, then explain that and we can discuss if you need to charge additional fees. Or look at it before I leave the lot so we can have that discussion. I chose your company because of my previous experience. I chose your company because you are locally owned. I recommended your company to others in the community. I also have the choice not to choose your company again.

5/16/2023