Opulent Surface Solutions

Removed the stains on the seats but at what cost...females beware! I paid for the full interior service with soap, this is important to know. I was happy to hear that they were able to fit me in last minute. I mentioned that I just got my windows tinted so to please not do windows but please remove the stickers from the previous owner, I just received the new used car. I removed everything so all the storage spaces are open to be cleaned. How I received the car I received the car the next day and immediately knew I was scammed. The seats were soaking wet that when you sat on them it would leave an imprint on your clothes of water. The floors were slippery from the soap. Soap residue were on the seat belts. The storage spaces were not opened, no even to be vacuumed. The dashboard was untouched and had dust everywhere. The in-between space by the front seats were filled with dirt. After a couple of days a awful smell was accumulating in the car that others noticed. Due to the amount of water left in the seats we were afraid of mold was growing. Poor accountability I reached out to the person who cleaned my car and explained the situation as well as photos. I never received a response. I called from another phone number days later and was answered. He said he remembered the message but hasn't had the chance to answer. I was told that he would call me back the next day to sort out the situation, he never did. I messaged him again to give him the benefit of the doubt and was never responded. I had to go to a different location to practically get another full interior to prevent mold. (Underlined is everything he DID'T do)

8/25/2024