Swipe-N-Shine Carwash & Emissions

My tire was perfectly fine when I entered the car wash but somehow was damaged by the machinery operating during the wash.I went into the office after the wash to notify of the issue. I asked if I could use an air compressor or if they would put my car on the lift so I could change the flat tire quicker. I was told that there was not an air compressor on site, the lift was "broken" nor were there any tools available to change my tire. I had a work appt that I needed to get to and would have appreciated some help with the unforeseen flat tire. One of the workers walked out to the bay to check for any sharp objects, nails or screws that could have caused this damage. Nothing was seen, I explained that I believe the flat was caused by the metal leads on the ground since the damage was on the side wall or the tire. There were 2 able body workers just sitting in the lobby that could have helped me but refused to. I was told sorry but have a good rest of your day. So I drove over to the Maverick Gas Station across the street to change my flat tire. Surprisingly, 3 people came up and offered to help me. Random strangers are willing to help me and not the employees of a car wash that damaged my tire. I am writing this email and including pictures to Management is aware of this issue and make any repairs needed so other partrons and their vehicles dont suffer damage to their tires like I did and maybe make an air compressor available for when tires are damaged or low on air.

9/14/2024