Top Notch Autostyling

After picking up my car, at first glance everything seemed fine. Philip told me they cleaned my windows as well, which I did not ask him to do. Shortly after, I noticed large scratches on my tint on all 4 of my windows, like someone had "cleaned" them with a sharp object that removed my tint. I first called Philip about this and he immediately started denying it, claiming it was already there, before eventually agreeing to "take a look" so I brought it by the next day at the agreed time. He no-showed and hours later claimed he was on a phone call with another customer and wanted me to reach out again. On this phone call, I sent him these images and he was extremely unprofessional, laughing at my claims and saying the classic "this has never happened before". For someone who also offers tinting themselves, claims to be a business, and is supposedly so focused on customer satisfaction, I an extremely disappointed and I would not trust them to do any further services on any car whatsoever. I have never touched my interior windows before bringing it here and will now have to replace all of them. He was unwilling to reimburse me any portion I paid, so I have no choice but to warn people against going to this terrible establishment. Stay away, because if anything happens to your car he will deny all responsibility and you'll waste your money.

9/7/2024